Wednesday 18th January 2023

Tyro Healthpoint performance issue

19/01/2023 The fix for this issue has been implemented. If anyone is still experiencing issues with Tyro Healthpoint claims, please contact

18/01/2023 The engineering team is performing the final testing before the release of a fix to this issue. We will be notifying the users who reported the issue via email, when the fix is released.

06/01/2023: UPDATE: We have identified the cause of the issue and are working on resolving it. We will update this page again to let you know of the progress in this issue resolution. We thank you for your patience and apologise for any inconvenience.

Hi all, we are aware that Tyro Healthpoint payments are not being recorded in Power Diary after they are successfully processed and sent to Tyro. Our engineering team are investigating this issue, we will be updating information here with the results of the investigation. Our apologies for this inconvenience.

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