This incident has been resolved. Generating PDF invoices, letters and sending invoices/receipts via email should now work as expected.

We'd again like to thank you for your patience during this time, and do email support@powerdiary.com if you have any follow-up queries or experience related issues.

We have identified the root cause, but not a complete fix at the time of writing.

As a potential workaround, removing your business logo image from invoices/receipts (Settings > Configuration > Invoices) allows the generated PDF to work as expected.

We continue to work on resolving the issue entirely and appreciate your continued patience during this time.

Engineers are continuing to investigate this, and looking for solutions. We apologise for the inconvenience caused during this time.

We are continuing to investigate this incident.

Our engineers are currently looking into this at a high priority. We appreciate your continued patience during this time.