Power Diary - Practice Dashboard Disabled – Incident details

AU/Global - Main Application under maintenance

Practice Dashboard Disabled

Identified
Under maintenance
Started 12 days ago

Affected

AU/Global Infrastructure

Under maintenance from 3:40 PM to 12:00 AM

AU/Global - Main Application

Under maintenance from 3:40 PM to 12:00 AM

Updates
  • Update
    Update

    We are continuing to work on a fix for this incident. The current ETA for its resolution is within the next two weeks. We thank you for your patience while we are working on the fix.

  • Identified
    Identified

    We’ve temporarily disabled the Practice Dashboard in all Australian-based accounts due to issues causing it not to load successfully as expected. This measure is to ensure stability of the rest of the application.

    Further, if your account has just been migrated from Australia to the UK, the Practice Dashboard won't be visible either.

    The Practice Dashboard won’t be visible in the left-hand menu until we resolve this. We'll keep updating this notice with further information as we develop a long-term fix.