All systems operational

User receiving 'device not active' when processing Medicare claims

Resolved
Degraded performance
Started 14 days ago Lasted about 8 hours

Affected

AU/Global Infrastructure
AU/Global - Main Application
Updates
  • Resolved
    Resolved

    This issue is now be resolved and Medicare claims should be being submitted to Medicare correctly as expected. Thank you for your patience.

  • Investigating
    Investigating
    We are currently investigating this incident.