Some systems are experiencing issues

Past Incidents

Friday 18th November 2022

Medicare Processing and Payment reports are not available for some Bulk Bill and DVA claims

21/11/2022 This issue has been successfully resolved. Please make sure that you re-logged into your account to update and be ready to see this change. Thank you for your patience during this time!

This is an update on the issue with some of the Medicare Bulk Bill and DVA Payment and Processing reports that are not available and return the 99999 error code. The engineers have identified the issue and are now testing the fix they prepared. We hope to have this resolved soon and will let you know as soon as this issue is resolved.

Thursday 17th November 2022

No incidents reported

Wednesday 16th November 2022

No incidents reported

Tuesday 15th November 2022

No incidents reported

Monday 14th November 2022

No incidents reported

Sunday 13th November 2022

No incidents reported

Saturday 12th November 2022

No incidents reported

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